Shipping & Returns
Production, Delivery & Returns
Produced to Order
Miraj Studio does not hold finished inventory. Each work is produced to order within its strictly limited edition — printing and framing begin once your order is placed, and every piece is individually inspected before dispatch.
Production & Dispatch Timeframe
Please allow up to 15–20 business days for production, framing, inspection and dispatch. You will receive a dispatch confirmation by email once your work leaves the studio. Transit time begins after dispatch and is additional to this — see "Delivery" below.
Delivery
All Collection 001 works are supplied fully framed and ready to hang, and are dispatched via insured, tracked delivery in premium protective packaging. International transit time varies by destination and is confirmed at the point of dispatch.
Dimensions
The listed dimensions refer to the printed artwork itself. Overall framed dimensions will be larger and may vary slightly according to mounting and framing tolerances.
Packaging
Each piece travels in bespoke, rigid packaging designed to protect the frame and surface in transit. Packaging is retained by the collector for any future re-shipment.
International Buyers, Duties & Taxes
For deliveries outside the UK, any applicable import duties, customs charges or local taxes are the responsibility of the recipient, are payable directly to the courier or customs authority, and are not included in the displayed price.
Damage in Transit
Please inspect packaging on arrival. Any damage should be reported to the studio, with photographs, within 48 hours of delivery so a claim can be raised with the courier and a replacement or remedy arranged.
Returns & Cancellations
Your rights, clearly.
Change of Mind (UK Consumers)
As a UK consumer buying online, you have the right to cancel your order within 14 days of delivery under the Consumer Contracts Regulations 2013, without giving a reason. To exercise this right, contact the studio within that period. The artwork must be returned unused, undamaged and in its original packaging; return shipping is the customer's responsibility unless the item is faulty, damaged or incorrect (see below). Refunds are issued to the original payment method once the returned artwork has been received and inspected.
Faulty, Damaged or Incorrect Items
If your artwork arrives faulty, damaged in transit, or is not what you ordered, you are entitled to a repair, replacement or refund under the Consumer Rights Act 2015. Please contact the studio with photographs within 48 hours of delivery (for transit damage) or as soon as reasonably possible (for a fault or incorrect item), and we will arrange a remedy at no cost to you, including return shipping.
Personalised or Bespoke Items
Collection 001 works are produced to order within a fixed, pre-existing edition but are not personalised to an individual customer's specification. If Miraj Studio introduces genuinely personalised or bespoke commissions in future, the standard 14-day change-of-mind right will not apply to those items, and this will be made clear at the point of purchase.
Nothing on this page affects your statutory rights as a UK consumer. See our Terms of Sale for the full terms governing your order.